Select any service below to read further details and book a consultation.
Willoughby Business Forward Consulting based in Rochester, NY will work with you and your employees to maximize results in the many ever-changing business environments we face today. Our mission is to provide you with sustainable tools and plans that move your business forward and meet your company goals.
We will guide your company through all phases of your business such as startup, growth, mergers and downsizing.
The key components of our expertise are Organization Development, Strategic Planning, Human Capital Management/Human Resources, as well as Learning/Training and Development. Below you will find detailed descriptions for these services to better understand how they will serve your business’ needs.
Whether you’re based locally in Rochester, NY, or anywhere in the United States or Canada, our team is prepared to help.
Organization Development
Do you need freedom from the daily distractions that impede your ability to concentrate on the reason your business exists? Don’t know where to start? We will provide you the organization development solutions that match your needs. Our comprehensive assessment will evaluate your current company-wide practices and identified pain points and successes. Upon completing our evaluation, we will provide you with a thorough plan for the development, design, and implementation of cross-functional sustainable initiatives. You will have confidence your employees have what they need, know what their role rolls are, and are on track to support your goals to keep your business moving forward.
Change Management and Change efforts:
This includes attitudes towards management and impending change, driven goals, and details explaining the ‘how and when’ of our plan so you can track an appropriate timeline.
Culture:
We’ll help you identify, as well as revise the company culture around any oversight, pain points or simply a changing of the times. We provide solid implementation for these necessary changes, and education on how this will affect your business as a whole. With our plan your business will grow with everyone on the same page.
Infrastructure:
We will evaluate leadership strengths and difficulties, your business processes, and revise the infrastructure to match your needs and goals.
…and so much more. Book your initial conversation now to get started.
Strategic Planning
All businesses need to continuously plan for the future and drive transformation in their business to survive and prosper in our ever changing world.
Whether you have a current strategic plan in place that you need to dust off, need to start from scratch, or find your business lives somewhere in between - we will make your strategic plan live and breathe throughout your business. Whether you have 1 employee or 1,000 employees, everyone will be aware of their role and responsibility to meet the actions, products, and goals for which they are responsible. People function optimally when provided a clear purpose, goal and shared motivation. Your plan will not sit on a bookshelf collecting dust this time, it will provide the direction your company needs to produce the output of which it is truly capable.
· Analyzing the current state of your business and your operating environment
· Studying your main competitors
· Facilitating the process of fact finding
· Soliciting input from stakeholders
· Using the above research with you to develop goals and strategies
· Developing the products for company wide initial and ongoing implementation
· Developing an easy to use, fact-based evaluation and tracking process for regularly scheduled updates on plan progress
· Face to face or online planning and feedback throughout the process (your discretion)
Human Capital Management -
Comprehensive business strategy to drive employee engagement, productivity, and business value.
It is not just about “fixing problems”. To directly further your competitive advantage, Willoughby Business Forward Consulting utilizes expert strategy and workforce optimization. With the right people, systems, and processes in place, human capital management practices will result in more productive and satisfied employees resulting in cost savings for you.
Workforce optimization: Let’s make sure you have the right people with the right skills, attitude, and competencies in the right jobs.
Added Value bonus! We develop your employees to be internal consultants and true business partners. This includes understanding their role in the big picture, developing business acumen, a clear view of the strategy, as well as the functional role of their position. We will help you and your employees understand each person’s vital role in moving the company goals forward. These are skills and competencies we work to instill that provide employees the ability to continue optimizing their contributions and move your company forward.
We provide a broad view of services for Human Capital Management to move your competitive advantage forward and optimize your workforce, including:
Human Resource Audits
Risk Management
Job analysis, design planning, recruiting and selection processes
Strategic HR
HR Analytics
Onboarding, offboarding
Performance
Total Compensation Planning
Employee relations
Risk management
Workforce Reduction
Throughout any project, you are always our priority. You can rest assured we’ve been through what you’re facing on both ends of the spectrum, from the joyous occasions to the most difficult.
We know first hand that HR Downsizing can be an emotional rollercoaster for the Owner/CEO.
We will work through the process with you to help make decisions on facts, not the understandable emotions tied to business ownership.
Training & Learning
We will apply performance augmentation to reinforce cohesiveness. Employees may need a brush up on current practices or to learn new skills and develop competencies. The purpose of Learning and Development is to build a knowledgeable and well-equipped workforce that can further the company plans and goals. We do more than just train. We use a variety of approaches to support functional and soft skills learning and development by tying all initiatives to company and employee development and growth. We do not do training just for the sake of training. We deliver new ideas to your employees through emphasizing and building competencies and skills that your employees can immediately apply to the workplace.
Willoughby Business Forward Consulting can deliver all Learning and Development opportunities in person or remotely. (Your discretion)
Development
We all know it is essential to provide employees with ongoing development opportunities as they benefit both your company and your employees. Companies that invest in their employee’s growth result in an uptick in employee satisfaction, morale, and allegiance to the business. Implementing the right development strategy builds you a future of highly knowledgeable company leaders. Everyone wins!
Some examples of Development Opportunities
Developing the next generation of leaders
Leadership development
Supervisor Development
Executive Coaching
…and much more depending on your unique business needs!
Please explore our FAQ below if you have questions about our processes and services.
We look forward to speaking with you to see how we will best serve your company’s business needs!
Already know you’d like to work with Willoughby Business Forward Consulting?
Click here to schedule your initial call with us!
Q: What size and type of companies do you work with?
A: We work with all types of businesses, for-profit and nonprofit and generally companies with 10 to under 1,000 employees.
Q: How much does Willoughby Business Forward Consulting charge for consulting and training services?
*Is it by the hour or by the project or training?
A: Our fee structure is very reasonable because we choose to work primarily with small to medium size businesses. We do a consultation before starting a project to understand your needs before setting a price.
Q: What type of Training/Learning do you provide?
A: Training/Learning and development products are customized specifically for your employees and your organization. We also have web based training events for specific and general topics that your employees can view asynchronously.
Would you like more information about specific training? Please contact us and we will be happy to answer your questions!
Q: What does “A training needs assessment” mean?
A: If there are gaps in your business operations as they relate to your current or potential organizational output, we will find them. We then create the strongest training plan for your employees ensuring a high return on investment, proven through maximum employee output.
Q: What do we mean when using the term “Organization Development”?
A: Below you will find a step by step snapshot of what takes place in Organizational Development, often referred to as “OD.”
The steps involved in OD are:
1. Your perceived business needs will be evaluated
2. Diagnosis of current practices will be completed
3. We will develop deliverables to meet agreed upon and assessed goals
4. Implementation plans will be provided and guided into practice
5. Evaluation of success
Q: What is “Workforce Optimization”?
A: The goal of Workforce Optimization is to improve employee efficiency and establish that the right people are in the right positions. This adds tremendous value to your business!
A brief overview of these steps:
1. Collecting all necessary data from staff and management
2. Applying specific-to-your-business-strategies that reinforce employee satisfaction and maximum output
3. Assigning the appropriate number of employees to meet the forecasted business activity
Please contact us today or schedule your initial meeting by clicking here!
We look forward to helping your business move forward!
